ethanfiamingo
New Member
Likes Bikes
Posts: 8
First Name: Ethan
Last Name: Fiamingo
Location: 92801
Shop / Company: Cycle Group Inc
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Post by ethanfiamingo on Oct 26, 2016 20:09:25 GMT -6
One of the best things about Shimano is how they organize their products. All Shimano products have a ID alpha-numeric code located somewhere on the product. This code is generally engraved or laser etched somewhere on the non-visible side of the product such as the underside of a shifter, the back of a derailleur, inside of a crank arm... Knowing this product ID is very valuable in that you can use it to look up the small parts associated with the product such. Their codes are generally an alpha-numeric code that looks like the image below.  These codes are relatively easy to decipher. RD = Rear Derailleur M = Mountain 9000 = Series (in this case the most recent XTR) By doing a quick Google search with the letters EV followed by the above code will bring you straight to the exploded view diagram.
...Soooo.... I googled: ev rd-m9000This was the first result: si.shimano.com/php/download.php?file=pdf/ev/EV-RD-M9000-3787.pdfAs you can see this is a very simple way to obtain the small part numbers related to this (or any) Shimano product. If you are a Shimano dealer I suggest using the Shimano B2B web portal to obtain small parts directly from them, however, if you are not a dealer you may be able to find them from another source online. I hope this helps!
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Post by Admin on Nov 1, 2016 13:09:13 GMT -6
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ethanfiamingo
New Member
Likes Bikes
Posts: 8
First Name: Ethan
Last Name: Fiamingo
Location: 92801
Shop / Company: Cycle Group Inc
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Post by ethanfiamingo on Nov 3, 2016 18:08:53 GMT -6
Absolutely! I forgot about that resource. I am suprised that more mechanics do not know how good the shimano small parts program is. I do however like doing a google search more as it is very quick and yields a positive result within seconds especially if you have the part in hand. Good luck finding DH-2N01 through those dialogs... its there but takes a minute to find vs quick google. I had a customer last year come in with a Shimano Coasting Giant Suede and had lost the unique axle nuts for them. Got them in and the bike actually worked!
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Scott A.
San Diego Coalition
Posts: 11
First Name: Scott
Last Name: A
Shop / Company: MJ's Cyclery
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Post by Scott A. on Jun 9, 2017 23:25:37 GMT -6
I am not a fan of the new tech page format...I miss the old one.
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Post by davearnauckas on Mar 22, 2018 10:14:04 GMT -6
Scott,
Noticed you haven't had a chance to look at the S-TEC module introducing the numerous features of si.shimano.com.
We created this modules specifically because folks were having a difficult time navigating the new website and in many cased didn't know how much information is available to them 24/7/365.
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